It All Starts With Members
“Every day at the Michigan Chamber, it’s all about trying to help a member,” says Jim. “Whether it’s working on an issue, getting a contract done, providing a service or connecting a member with someone in state government, there are a lot of victories; and my passion is that, every day, we make a difference for somebody.”
In the small town of Clare, Michigan, business is booming at the 157-room Doherty Hotel, a fourth-generation, family-owned, historical landmark established in 1924. Business is so good, in fact, that plans for a major expansion are underway, but not in the way people might expect.
At Joost Vapor, based in Wyoming, Michigan, providing the best customer service in the industry has helped this once small company grow into the largest independently-owned vape retailer in the state. Founded in 2013, Joost Vapor now has 17 physical locations in Michigan.
“Providing the best customer service in the industry is one of our core values and is what I believe sets us apart from our competition,” said Michael Ames, Chief Administrative & Compliance Officer. “Our commitment to our core values is also the reason for our tremendous growth, which includes a second company
What started as a small lumber supplier to the recreational vehicle industry in 1989, North American Forest Products, Inc. has expanded its markets to include manufactured housing, mobile offices and facilities, packaging, industrial and retail outlets. And its sales coverage area has increased from primarily two states served – Michigan and Indiana – to over twenty-four.