Shannon Britton

Shannon Britton

Application Development Manager

Lake Trust Credit Union

Meet Shannon Britton

Shannon Britton is a valued member of the Lake Trust Credit Union team. As an Application Development Manager, she is dedicated to problem-solving and being a reliable communicator. Shannon is instrumental in implementing the organization’s information systems and software management and brings a wealth of experience and customer focus to growing the credit union membership.

We had an opportunity to sit down and talk with Shannon Britton on Leadership.

What does leadership mean to you?

I believe leadership is simply the act and skill of leading individuals to be their best.  A leader has to have the confidence to stand alone, and courage to make tough decisions while also having the compassions to listen to others.  As leaders we need to treat others the way we want to be treated, and have trust in ourselves and others.  Trust is very hard and does take time, but a good leader will take the time to establish trust.  Having trust will help in the growth and development of becoming a good leader.

Who has influenced your idea of leadership?

There have been several leaders in my past that have taught me what leadership is.  One thing I have learned is leadership is not management or control.  I have also learned that happiness is an important part of being an employee and a leader.  Being happy and having the passion for what you are doing keeps everyone engaged.  I am very thankful for the leaders I have had that had the trust in me to put me in the position to be a leader.  They are the ones that have helped me grow and turn into the leader I am today.

Why do we need more women in leadership roles?  What unique qualities do women bring to the workplace?

The unique qualities that women bring to the workplace as leaders are our ability to juggle multiple initiatives at once, while also having the ability to pivot at any time.  I have a daughter who is 16 and son that is 13, they challenge me as a leader daily.  They are both very active and I have learned it is important to make sure I don’t miss anything they have going on.  They have helped me understand the value of time, and how compassion and trust in others is important. 

I also believe that women who are parents or competed in a sport at any time have a strong understanding of team work and compassion for their team.  A woman’s ability to multi task personal and professional obligations gives us a unique perspective and talent that positions us as leaders.

How are you leading in your career or community?

One accomplishment that I am proud of is helping to build a talented agile development team at Lake Trust.  We started as a small team and have grown into a self-directed scrum team.   The team has daily meetings and they work in two-week sprints.  At the end of each sprint they hold a review to demonstrate work completed, they have a retrospective to continuously improve the team, and they deliver fully functioning software to production. 

This team has contributed to the organization in many ways and I am very proud of the accomplishments and hurdles they have overcome, the teamwork they exhibit, and the leaders they are within the organization.

Is there anything else you’d like to share?

Within the last few years I started competing in triathlons and Ironman’s.  With that I have had to develop the discipline for three sports, swimming, biking, and running.  I truly believe competing in these events has given me the competitive edge and will power to accomplish anything that I set my mind to.  With this, I also believe it has made me a better leader by setting a goal, creating a plan, and executing the plan to complete the events.

What are your social media handles?

Linked in & Instagram @smbritton23

What is the best way for someone to contact you?