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Unemployment insurance agency unveils ‘Employer Help Center’

Advocacy News – Feb. 7, 2024

The Michigan Unemployment Insurance Agency (UIA) unveiled a new resource for employers on UI tax and claim issues. The Employer Help Center is a one-stop online toolkit that “uses plain language and clean design to answer employer questions and explain programs.”

Why it matters:  The Help Center was designed to empower employers to easily navigate UIA resources.  It contains resources on how to:

  • Register Your Business: Includes how to authorize an account with UIA.

  • Manage Employee Claims: How to handle disputes, fraud and appeals.

  • Submit Reports and Payments: How to keep up with tax rates, quarterly reporting and payments.

  • Manage Account Settings: Set notifications, update business info and add users.

  • Explore FAQs and Resources: Answers to common questions, helpful definitions, forms and instructional resources.

  • Contact UIA: Contact the Office of Employer Ombudsman (OEO) and other areas within UIA to address problems.

Learn more: Access the Help Center for more information.

Advocacy News – Feb. 7, 2024

The Michigan Unemployment Insurance Agency (UIA) unveiled a new resource for employers on UI tax and claim issues. The Employer Help Center is a one-stop online toolkit that “uses plain language and clean design to answer employer questions and explain programs.”

Why it matters:  The Help Center was designed to empower employers to easily navigate UIA resources.  It contains resources on how to:

  • Register Your Business: Includes how to authorize an account with UIA.

  • Manage Employee Claims: How to handle disputes, fraud and appeals.

  • Submit Reports and Payments: How to keep up with tax rates, quarterly reporting and payments.

  • Manage Account Settings: Set notifications, update business info and add users.

  • Explore FAQs and Resources: Answers to common questions, helpful definitions, forms and instructional resources.

  • Contact UIA: Contact the Office of Employer Ombudsman (OEO) and other areas within UIA to address problems.

Learn more: Access the Help Center for more information.