Difficult and trying people can be a challenge to any team or workplace, but the good news is that there are tangible and concrete skills you can develop to properly respond, deescalate the situation and prevent their behavior from negatively impacting others. Please join us to learn the most effective techniques for interacting with and responding to challenging conversations with problematic people in your workplace.
Conflict Resolution Strategies for the Workplace
Tuesday, July 30, 2019
9:00 a.m. to 3:00 p.m.
Michigan Chamber of Commerce, Lansing